Standard Messages During Set-up and Procedure
Message
Please connect a
new bottle of sterile
water
Lid of the peristaltic
pump is open
Please check process
water and the
connection of the
suction pump
Image initializing.
Please wait
Error Messages
Message
Video signal issue
identified (E1)
aBox™ Duodeno
defective (E2)
aBox™ Duodeno
defective (E3)
aBox™ Duodeno
defective (E4)
Remote switches and
rinsing function
access limited.
aBox™ Duodeno
defective (E5).
Contact Ambu
for support
12.1. Returning the aBox™ Duodeno to Ambu
Should it be necessary to return an aBox™ Duodeno to Ambu for investigation, please contact
your Ambu representative beforehand for instructions and/or guidance. To prevent infection,
it is strictly forbidden to ship contaminated medical devices outside of our guidance. Hence,
the aBox Duodeno must be appropriately cleaned and packed on site before shipment to
Ambu. Ambu reserves the right to return contaminated medical devices to the sender.
In an event of a serious incident, please inform Ambu and the competent authority.
12.2. Standards Applied
The system conforms to the standard of IEC 60601–1 / ANSI/AAMI ES60601-1, IEC 60601–1–2
and IEC 60601–2–18.
Possible Cause
Standard request before each
examination
Lid of the peristaltic pump
is open
Increased temperature of
the distal end
Standard message after an
image drop-out was detected
Possible Cause
aScope™ Duodeno defect
Electrosurgical device set on
increased intensity
Framer grabber not
connected/defective/detected
No communication between
the controller board and the
aBox™ Duodeno
Wrong settings in the
controller board.
Limited functionality of
the endoscope due to a
defect endoscope
Hardware and software error
Solution
Confirm, that a new bottle of
sterile water was connected
Close the lid of the
peristaltic pump
Check process water and
the connection of the
suction pump
Wait until the aBox™ Duodeno
displays an image on the
monitor. If nothing happens,
contact Ambu for support
Solution
Connect a new aScope™ Duodeno
Reduce the intensity of the
electrosurgical device
End the procedure and contact
Ambu for support
End the procedure and contact
Ambu for support
End the procedure and contact
Ambu for support
If necessary, take a new aScope™
Duodeno for concluding the
procedure
End the procedure and contact
Ambu for support
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