Logging On And Off For Breaks - Avaya T3 Manual De Manejo

Call Center -- Comfort and Classic

Logging on and off for breaks

If you temporarily log yourself out of the call distribution, no more CC calls will be
assigned to you.
Switching telephone temporarily out of the call distribution
Press "Pause" function key. Your telephone is temporarily cut out of the call
distribution. Status message
function key starts to flash.
GB
Switching telephone on again
Press "Pause" function key.
the display. The break is now over and the LED next to the function key goes out.
• If you are the last online agent of an agent group, you cannot take a break (but
logging out is possible). You will only be able to take a break when one of the
other agents returns.
• You cannot log yourself out of the CC while you are taking a break.
30
User pause enabled
Enter your password, e.g. "123456". The numbers do not appear in
appears and the LED next to the
i