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4.
Repair, maintenance and service
4.1
Repair
Send damaged products to the manufacturer or authorized repair center.
Authorized repair centers can be inquired about from the manufacturer.
WARNING
Risk of infection due to soiled or contaminated products!
►
Clean, disinfect and sterilize the product and any accessories thor-
oughly before sending. Otherwise prepare the product in as far as
is possible, and label it correspondingly.
►
Prior to sending, remove the sterile cover from the camera head.
►
Select suitable and safe packaging (ideally the original packaging).
Package the product in such a way that the packaging does not
become contaminated.
Note
The specialized repair company may refuse to repair soiled or contaminated
products for safety reasons. The manufacturer reserves the right to return
contaminated products to the sender.
4.2
Maintenance
This medical product contains no components or parts that must be
replaced in the form of service at regular intervals specified by the manu-
facturer.
A repeat inspection of the medical product must be performed every
12 months. This must also be carried out after any repair and after it was
dropped, damaged or misused.
The repeat inspection may only be carried out by persons authorized to do
so by the manufacturer, using the service manual.
►
Comply with applicable national and international standards.
For services to that end, please contact your national B. Braun/Aesculap
agency, see Technical service.
4.3
Technical service
DANGER
Danger to life of patients and users if the product malfunctions and/or
protective measures fail or are not used!
►
Do not perform any servicing or maintenance work under any cir-
cumstances while the product is being used on a patient.
CAUTION
Modifications carried out on medical technical equipment may result
in loss of guarantee/warranty rights and forfeiture of applicable
licenses.
►
Do not modify the product.
►
For service and repairs, please contact your national
B. Braun/Aesculap agency.
CAUTION
Malfunction of the product due to damage in transport!
►
Select suitable and safe packaging (ideally the original packaging).
►
Keep the original packaging for possible returns in case of service.
►
Package the product in such a way that the packaging does not
become contaminated.
Warranty
The manufacturer gives a 12 month warranty for the function of the prod-
uct. This warranty is restricted to claims which are immediately made in
writing within the specified warranty period starting from the date of
invoice, if applicable with reference to repairs, and indicating the invoice
number. Statutory warranty claims are not restricted by this warranty.
This warranty is only applicable to defects that cannot be attributed to
normal wear and tear, misuse, incorrect handling, third party interference,
lack of or incorrect reprocessing or Force Majeure.
Warranty claims shall not be accepted if the user himself or a non-autho-
rized repair center carries out repairs or makes changes to the product. In
the event a product has to undergo maintenance, the same applies for
maintenance work which is not explicitly authorized.
Liability claims arising from improper use or combinations with other
devices or accessories cannot be made.
Service addresses
Aesculap Technischer Service
Am Aesculap-Platz
78532 Tuttlingen / Germany
Phone:
+49 7461 95-1601
Fax:
+49 7461 16-2887
E-Mail:
ats@aesculap.de
Other service addresses can be obtained from the address indicated above.
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